
PRODUCT
Opower
Opower is the world’s leading platform for energy efficiency and customer engagement. Utilities across the world have partnered with Opower to deliver accurate and actionable energy insights to their customers while achieving predictable energy savings.
How Opower changes Conservation Behaviors behaviors

TACTICS
Environmental Restructuring
Environmental restructuring refers to modifying the physical environment around someone in order to influence their behavior.On the less intensive end, this could be as simple as having someone leave a pill bottle in a more obvious location or switch to using a pillbox with compartments for each day. More complex examples include carpooling potential voters to election sites to improve turnout, redesigning a workplace cafeteria layout to bias toward healthier foods, or setting up booths for influenze vaccination in offices or shopping malls.

TACTICS
Automation
Automation refers to having another person, group, or technology system perform part or all of the intended behavior. A prominent example is Thaler & Bernartzi's Save More Tomorrow intervention, which invested a portion of employees' earnings into retirement funds automatically and even increased the contribution level to scale with pay raises. Other examples include automatically scheduling medical appointments so the patient needn't do it themselves and mailing healthy recipe ingredients to the person's home to reduce the burden of shopping.

TACTICS
Social Norms
Social norms are shared expectations on how people within a certain group will or should behave. They are often considered as unwritten rules that govern behavior and tend to be very influential.Influencing behavior using social norms can take a variety of forms. For example, some studies aim to correct misunderstandings around descriptive norms (what people in a group actually do). One trial involving the UK Behavioural Insights Team increased tax compliance by emphasizing that the vast majority of people pay their taxes on time, which influenced non-compliers to become more like the majority. People generally do not like to deviate from the norm, which may explain the success of this tactic.Other approaches involve attempting to change social norms or create new social norms, which is substantially harder. One prominent example was the promotion of the ""designated driver"" (DDs) in the US during a period of high automobile fatalities. Public health officials influenced Hollywood producers to include the designated driver in film and television scenes, which caused viewers to: 1) likely believe the use of DDs was much more common than it actually was, and 2) likely consider using a DD was what they ""should"" do (i.e. the injunctive norm). Following the public health campaign, awareness and compliance with the DD protocol rose substantially, and auto fatalities dropped precipitously.
TACTICS
Self-Monitoring or Tracking
Self-monitoring or tracking simply refers to a person measuring their behavior, experiences, cognition, or other data points over time.Often, merely tracking a behavior can influence the likelihood or frequency with which a person performs the behavior or related ones. For example, many pedometer studies increase walking activity merely by improving awareness, and many interventions that merely consist of rewarding someone for weighing themselves result in weight loss. Similarly, when cognitive behavioral therapy patients track which cues or environments are associated with undesired behaviors or thoughts, they may begin to avoid them.Unfortunately, people often find tracking behaviors tedious and lose interest after a short period, so behavior designers should seek to reduce the burden of self-monitoring by collecting information automatically or doing so in a low-effort way.

TACTICS
Reminders, Cues, or Prompts
Reminders, cues, and prompts are simply methods to cause someone to perform a behavior by calling their attention to it with a timely message. People have limited attention and memory, so these types of influences can be very effective when done skillfully. The cue need not consist of written or spoken language; for example, it could be a certain melody, symbol, or pattern of lights on a connected home device. It might also be a bracelet or pattern of vibrations from a wearable device. Provided the cue or prompt is associated with the behavior, almost any sensory stimuli that is reliably perceived and interpreted may be used. That said, verbal reminders can be effective since they may be personalized with additional semantic information related to the person's context or leverage other effects (e.g. identity priming or framing effects).

TACTICS
Education or Information
Education refers to empowering a person with more knowledge or training than they had previously. While providing information alone is often a suboptimal way to drive meaningful behavior change or long-term interventions, the right message at the right time can be a powerful part of a behavior change strategy.
Opower changes these Conservation Behaviors behaviors
Related products that change behavior

Environment
Nest Thermostat
PAPERS
Sussman (2016)
TACTICS
Environmental Restructuring, Automation, Social Norms +6 more
BEHAVIORS
Conservation Behaviors

Environment
Breezi
TACTICS
Environmental Restructuring, Feedback, Automation +1 more
BEHAVIORS
Conservation Behaviors

Civic,Environment,Health
Sidewalk Labs
PAPERS
Arnardóttir (2019), Oddsson (2017)
TACTICS
Automation, Environmental Restructuring, Reduce Friction or Barriers
BEHAVIORS
Other, Conservation Behaviors, Physical Activity

Environment
Electriphi
TACTICS
Automation, Environmental Restructuring, Reduce Friction or Barriers
BEHAVIORS
Conservation Behaviors

Finance,Education
Edquity
TACTICS
Reduce Friction or Barriers, Education or Information, Reminders +3 more
BEHAVIORS
Savings, Financial Behaviors, Educational Attainment

Finance
Earn Up
TACTICS
Automation, Smart Defaults, Education or Information +4 more
BEHAVIORS
Financial Behaviors, Debt Reduction

Health
Lose It!
PAPERS
Allen (2013), Wharton (2014)
TACTICS
Feedback, Social Support, Self-Monitoring or Tracking +4 more
BEHAVIORS
Physical Activity, Diet & Nutrition
Health
Accupedo
PAPERS
Glynn (2014b), Walsh (2016)
TACTICS
Education or Information, Reminders, Cues +3 more
BEHAVIORS
Physical Activity